NolaCajun.com has a dedicated commitment to
ensuring the safe and efficient delivery of our food products to your home or
business. We are constantly developing and improving our packaging system to
make our packages as light as possible to reduce the shipping cost to our
customers. We are also constantly
working with our shipping vendor to get the best shipping rates possible. NolaCajun.com takes pride in bringing the
best shipping rates and service to our customers. For a more cost-effective shipping solution,
please review our FedEx Ground® rate which is the lowest in the industry.
Non-Perishable Shipping
Our non-perishable items are shipped according to
the following time table. We use plenty
of bubble wrap and filler to ensure your products arrive to you in perfect
condition.
Monday –Thursday - All orders placed before 12PM
(CST) will be shipped the next business day
Thursday-Sunday - All orders placed after 12PM
(CST) on Thursday will be shipped on Monday
Note: NolaCajun will do its best to follow the
shipping time table above but the time table is just an approximated shipping
schedule.
Perishable Shipping
All NolaCajun Turduckens, Turducken Rolls and
Stuffed Chickens are shipped FedEx 2Day in order to provide you with the
freshest possible product.
All other perishable items are shipped based on
the shipping service you select and your location from our office in
Louisiana.
Our perishable items are shipped according to the
following time table.
Monday –Thursday - All orders placed before 12PM
(CST) will be shipped the next business day
Thursday-Sunday - All orders placed after 12PM
(CST) on Thursday will be shipped on Monday
Note: NolaCajun will do its best to follow the
shipping time table above but the time table is just an approximated shipping
schedule.
Note:
NolaCajun will not ship a perishable item that will run over a
weekend. This is done to ensure your
perishable items will not arrive spoiled.
Please keep in mind that if you select a shipping method for your
perishable order that would run over a weekend, NolaCajun will make an effort
to contact you to determine if you would like to change your shipping
method. If we are unable to contact you
in regards to changing your shipping method, NolaCajun reserves the right to
ship your item the following Monday.
NolaCajun uses plenty of dry ice and our unique
perishable packaging system to ship our perishable items. Our effective perishable packaging solution
will ensure your products arrive frozen as they were intended. NolaCajun.com is not responsible or liable
for deliveries where the customer is not available to receive the order. All
perishable food orders are final. If our shipping vendor fails to deliver your
package on time (and your perishables are spoiled), you will receive a refund
for your order and shipping charges incurred.
There are no product or money back guarantees on GROUND shipments.
Please note that we do not ship perishable foods over the weekend.
Your Order Contains Perishable &
Non-Perishable Items
If your order contains both perishable and
non-perishable items, NolaCajun will ship your items in 1 shipment instead of 2
separate shipments. By using 1 shipment,
we reduce our shipping costs. Therefore,
we will ship your order based on the above shipping guidelines for perishable
and non-perishable items. If you would
like to split your order into 2 separate shipments, please note this in the
comments section at checkout or email Shipping@nolacajun.com.
UNITED
STATES POSTAL SERVICE
NolaCajun.com does not guarantee arrival
dates with orders that are placed with the USPS. If you need your order for a specific date,
NolaCajun.com suggests using FEDEX.
EMAIL
NOTIFICATION ONCE ORDER PLACED
After your checkout process is complete,
NolaCajun.com customers will receive an email notification stating the order is
currently being processed. Once your package is ready for shipment, you will be
notified via email with a tracking number that your order has been picked-up by
FedEx. If you are unsure of when you
will receive your shipment and would like clarification, please send an email
to Shipping@nolacajun.com with your order number and name so we can further
assist you.
KING
CAKES
All NolaCajun.com King Cakes are shipped NEXT DAY
unless otherwise specified in the Delivery drop-down box. However, NolaCajun strongly recommends that
king cakes are shipped NEXT DAY to ensure maximum freshness.
NolaCajun.com will ship king cakes Monday through
Thursday during the Mardi Gras season only.
All orders placed after 12:00 P.M. on Thursday will be shipped the
following Monday.
