For privacy-related issues, please contact us at:
Information We Collect
We may collect information (including name, address, telephone number, email address, IP address, and, when necessary, date of birth and credit card and/or other payment/ordering information) when you:
- Place an order from our catalogs or on our Web site
- Make a purchase at one of our retail stores
- Return an item or make an exchange
- Inquire about our services or products
- Subscribe to receive communications from us via email or register for an account on our Web site
- Join our NolaCajun.com Stores’ Preferred Customer Program
- Participate in one of our surveys, contests or other marketing events
- Are referred to us though a marketing promotion or third-party business relationship
- Request one of our catalogs
- Are sent a NolaCajun.com gift
Using the Information We Collect
We collect information that allows us, among other things, to:
- Send you catalogs and newsletters and/or communicate promotional offers that may be of interest to you
- Process and fill your orders
- Contact you regarding the processing of your order
- Improve our products and services
- Send a catalog to a gift recipient
Information We Share with Others
We may partner with another party to provide specific services for us, such as credit card processing, shipping, promotional or other support services. We will provide contact information necessary for the third party to provide these services for us. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services.
We may also share and cross-reference our customer information with other companies that provide goods or services that may be of interest to you. If you prefer that we not share this information, please email NolaCajun Supportor write to us at the address provided above. Please be sure to include your full name, address, and specifically what type of information you do not want to receive. Please allow up to 6 to 8 weeks to process your request from the date of receipt.
Remove Your Name From Our Lists At Any Time
If you prefer not to receive catalogs or other communications from NolaCajun.com via U.S. mail or telephone, please email NolaCajun Supportor contact us at the address shown above.
Because customer communications are often prepared well in advance of deployment (sometimes several months before the communication is made), you may continue to receive some communications after you send us a request not to use your information. We appreciate your patience during this time.
If you no longer wish to receive email communications from us regarding our site, partner offers, special offers or services, products, and/or newsletters, you may choose to stop receiving these emails at any time. Information on how to opt out of receiving marketing email is provided in every email, or you may email NolaCajun Support, or you may write us at the address provided above. Please be sure to include your full name, email address, and specifically what type of information you do not want to receive. If you opt out of receiving marketing email, we will continue to send you emails regarding order confirmation and shipment notification when you place an order with us.
Please Note: If you are a member of NolaCajun.com Stores’ Preferred Customer Loyalty Program and you opt out of receiving communications via email and/or U.S. mail, this may reduce or eliminate the offers and other promotional benefits you receive as a Preferred Customer.
A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies may be used to enable us to track and target your interests for the purpose of enhancing your experience on our site. If you reject certain cookies, you may still browse our site; however, you may not be able to purchase or have access to all of our services.
Changing or Deleting Information
To update your customer information, please either email Support@nolacajun.comor contact us at the address above, or, if you have registered for an Account on our Web site, you may also update your customer information by accessing the Account Services section located on the My Account tab at the top of our Web page
We use encryption technologies when transferring and receiving data from you through our site. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.
Links to Other Sites
Notification of Changes
Conditions of Use
Questions or Comments?
For questions, comments, or assistance, we invite you to write us at the address provided above or Support@nolacajun.com.